TIAA works very hard to earn and keep our clients’ trust. TIAA believes in the importance of advice in achieving better outcomes in retirement and we take great care to deliver advice that is in their best interest.
We stand behind our financial consultants. We also stand behind the Retirement Advisor and Retirement Advisor Field View tools, and the investment advice and selection of asset classes provided within, which are developed by third-party Morningstar Investment Management. The tool’s asset allocation recommendations use the asset classes and investments available within the participant’s employer-sponsored retirement plan, which are selected by the plan sponsor or a third-party consultant selected by the sponsor. TIAA representatives are required to adhere to the tool’s recommendation and are trained on this. Additionally, we take our regulatory compliance and disclosure obligations very seriously. TIAA provides clients required disclosures around fees and conflicts of interests.
TIAA does not put its own interests ahead of our clients. Any claims to the contrary are false. TIAA is not owned by investors or shareholders and operates without profit in accordance with our charter. With no public shareholders, and a charter that requires TIAA to operate without profit, TIAA is uniquely able to return profits to TIAA Traditional policy holders1 and reinvest in our business for future sharing.
We are proud to offer education and advice to help clients on a path to creating a more secure retirement.