Innovation
It's time to
re-invent retirement.
In order to re-invent retirement, we're starting with ourselves. Re-investing in new solutions, re-forging partnerships and re-imagining how retirement plans work. We're making it easier to do business with us because retirement plan administration shouldn't be so hard.
Using technology to simplify plan administration.
Modern tools for hassle free tasks. Digital-first, so you can put participants first.
Intelligent customer service
Our call centers are using Google AI to provide participants with information that's personalized and faster.
Beneficiary updates in less than 1 minute
Participants can update beneficiaries across accounts in no time at all.
Complete payroll tasks in a flash
Payroll and contribution tasks are now in one place, so you can make updates online, whenever you want.
Faster investment fund changes
You'll soon be able to update some of your investment menu funds online—no call or email necessary.
The National Contact Center plays a critical role in service to our clients. We are evolving our technology to deliver personalized service our clients have come to expect from TIAA. Teaming up with Google Cloud to bring artificial intelligence insights will help us advance our capabilities in delighting our clients.
Leveraging partnerships to accelerate new capabilities.
Investing in next-gen tech
Through TIAA Ventures, we're investing in and working with fintech start ups to fund innovative ideas that push our industry forward.
Available to more Americans
We're offering 18 million Americans a new in-plan lifetime income option through a partnership that offers the TIAA Secure Income Account (SIA)1 on Empower's defined contribution plans.
Simple, cloud-based tech
Working with ServiceNow, we've re-invented our internal IT capabilities, allowing us to provide clients with solutions that are more innovative, nimble and accurate.
Investing in new solutions that help provide a more secure future for millions.
We’ve been leaders in lifetime income for over 100 years and continue to expand access, decrease costs and improve our products.
Helping employees build a better retirement
RetirePlus has grown to 400,000 participants, offering access to guaranteed retirement paychecks2 at a potentially lower plan cost.3
One-stop diversification
The Nuveen Lifecycle Income Index CIT Series is a next generation QDIA that combines a familiar target date structure, a fully diversified portfolio in a single investment and the option for lifetime income.4
Better employee insights
Our new plan health dashboard tells you how your employees are progressing and utilizing their plans so you can help them stay on track.
We're here to help.
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1 TIAA Secure Income Account is a fixed annuity product issued through a contract by Teachers Insurance and Annuity Association of America (TIAA), New York, NY. Form series including but not limited to: TIAA-STDFA-001-NUV and related state specific versions. Any guarantees under annuities issued by TIAA are subject to TIAA's claims-paying ability.
2 Retirement paycheck refers to the annuity income received in retirement. Guarantees are subject to TIAA's claims-paying ability.
3 TIAA RetirePlus SelectSM and TIAA RetirePlus Pro® are administered by Teachers Insurance and Annuity Association of America (“TIAA”) as plan recordkeeper. TIAA-CREF Individual & Institutional Services, Member FINRA distributes securities products. TIAA and CREF annuity contracts and certificates are issued by Teachers Insurance and Annuity Association of America (TIAA) and College Retirement Equities Fund (CREF), New York, NY, respectively. Each is solely responsible for its own financial condition and contractual obligations. Transactions in the underlying investments invested in based on the models on behalf of the plan participants are executed through TIAA-CREF Individual & Institutional Services, LLC, member FINRA.
4 Investing involves risk; principal loss is possible. There is no guarantee the Lifecycle CIT Series’ investment objectives will be achieved. The Lifecycle CIT Series are funds of funds subject to the risks of its underlying funds in proportion to each Fund’s allocation. Underlying Funds invest primarily in stocks and bonds. Large cap stocks may grow more slowly than the overall market. Growth stocks and stocks issued by smaller companies are more volatile than other stocks. Bonds lose value when the issuer is unable to make interest and principal payments when due or otherwise faces a decline in its credit quality. They experience volatility when interest rates fluctuate. Rising interest rates can cause bond prices to fall. Declining interest rates can cause bond income to fall. Non-U.S. investments involve risks including currency fluctuation, political and economic instability, and lack of liquidity and differing legal and accounting standards. These risks are magnified in emerging markets. The target date is the approximate date when investors plan to start withdrawing their money. The principal value of the Fund(s) are not guaranteed at any time, including at the target date. After 30 years past when the target date has been reached, the Funds may be merged into another target date Fund with the same asset allocation. The unit value of the Funds will fluctuate, and investors may lose money. The Fund may not achieve its target allocations and even if they do, the asset allocations may not achieve the desired risk-return characteristics and may result in the Fund underperforming other similar funds. Allocations are subject to change.