Frequently asked questions
For help and advice, call us anytime at 800-842-2252. You can also contact us online.
- After enrolling, you'll receive a TIAA Welcome Kit and a Legal Package including your contract and contract number.
- Review your Welcome Kit carefully to verify the information is correct, including investments and beneficiary information.
- You may also review your existing accounts and make transactions online by logging into your secure account.
When you enroll online, you create an individual account where you can view your balances, change your investment mix, make transfers and other transactions.
If you're already enrolled, log in to your secure account from the login button at the top of the home page of this site.
There are several technology companies that offer end-to-end notarization systems. TIAA has partnered with Proof.com (f/k/a Notarize.com) (proof.com/customers/tiaaOpens in a new window) to offer a digital and secure way for you to fulfill notarization requirements for your forms.