Are colleges and universities investing in the digital infrastructure needed to address the changing needs of learners?
Key Insights
- 82% of presidents indicate their institutions intend to increase hybrid (both online and on-campus) learning and other support services as a result of the pandemic.
- 70% of presidents feel confident their institution currently has adequate digital infrastructure to meet the needs of the learners they seek to serve.
- Presidents rank improving digital infrastructure as their highest priority for physical capital investment, followed by academic buildings and on-campus housing facilities.
- Presidents see multiple opportunities for innovating through digital technologies on an institution-wide basis, within specific undergraduate programs and non-degree offerings, and within student support services.
- Student-related objectives—including the learning experience, retention, and the ability to offer flexible and hybrid learning and non-academic support—are critical drivers for digital infrastructure improvement.
